FAQs
AC Electric Motor: Important Questions Answered
Find the answers to your questions with our frequently asked questions.
Ordering & Delivery
How secure is the AC Electric Motor website?
When the website was designed and built, every measure was taken to make sure the site is secure for our customers' use. The most important element of this security is when you purchase products using credit or debit cards. Like all businesses accepting credit and debit card payments, AC Electric Motor needs to meet the Payment Card Industry Data Security Standard (PCI DSS). This is met in full, through the use of Sagepay which is totally compliant with these requirements.
What methods of payment do you offer your customers?
Purchases made through the website can be paid for by credit and debit cards via Sagepay, which is a fully approved and secure method of payment. Customers who enjoy an approved account status, will benefit from a 30-day credit payment and can settle their invoices by cheque or, preferably, by bank transfer.
What opening times is AC Electric Motor available?
AC Electric Motor is open for business every day, 24 hours a day. Simply contact us and someone will be available to help you.
Where will AC Electric Motor deliver to?
We will deliver anywhere in the world. Our next day delivery service includes the UK mainland, Ireland and parts of near-Europe. We will deliver to any address, it does not have to be the same address as where we send your invoice if you are an account customer.
If next day delivery is required, what is the latest order time?
For the vast majority of our products, the cut-off time for next day deliveries is 4.00p.m. Orders placed after 4.00 p.m. will be despatched the following day. Delivery will be confirmed at the time you place the order.
Do you have any special rules when anyone uses the AC Electric Motor website?
We do not have any rules which you would not expect to find when using any commercial website. If you wish to buy any products from this website, you must read our Terms and Conditions and indicate that you have done so by making a mark in the appropriate box.
If you cannot find the answer to your questions here, don't hesitate to give our team a call and let us help you.
Products
What is a 3-phase electric motor?
A 3-phase electric motor is powered by a three-phase electrical supply, which consists of three alternating currents offset in phase by 120 degrees. Due to this, a constant and balanced power flow is generated, making these motors highly efficient and suitable for industrial and heavy-duty applications.
They offer smoother operation, better performance, and require less maintenance compared to single-phase motors. View our range of 3-phase motors or give us a call to find out more - 01952 676 925
What is a single-phase electric motor?
A single-phase electric motor operates using a single alternating current (AC) voltage. They are typically used for residential and light commercial applications where lower power is sufficient, such as in fans, pumps, and small appliances.
While simpler and more cost-effective, single-phase motors are generally less powerful and less efficient than a 3-phase motor, for example. View our range of single phase motors or give us a call to find out more - 01952 676 925
What is an ATEX motor?
An ATEX motor is an electric motor specially designed to use safely in hazardous environments where there may be explosive gases, fumes or dust. They are commonly used in industries like oil and gas, chemical processing, mining, and grain handling.
Shop our range of ATEX motors online today!
How does an AC electric motor work?
An AC electric motor turns electrical energy into mechanical movement. When electricity flows into the motor, it creates a magnetic field that makes the motor’s rotor spin. This spinning motion is what powers machines and tools.
Depending on what you need powering, it will affect which AC electric motor you will need. If you need help finding this out, get in touch with our team today!
How to test a 3-phase electric motor?
When you're testing your electric motors, you want to look out for and complete: a visual inspection, insulation resistance test, continuity test, phase balance test and motor rotation test.
If you have any questions about your current motor or think it's time to replace it, shop our range online or get in touch today!
What are the different types of electric motors?
Electric motors come in many types. There are AC and DC motors. AC (alternating current) electric motors are commonly used in both commercial and industrial settings.
Types of AC Electric Motors:
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Single-Phase Motors: Ideal for light-duty applications.
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Three-Phase Motors: Used in industrial and commercial environments for heavier loads.
What AC Electric Motors Can Supply:
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Single-Phase Motors – For basic, low-power needs like pumps and fans.
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Three-Phase Motors – For higher power and efficiency in industrial machinery.
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Brake Motors – Motors with built-in brakes for applications where rapid stopping is needed.
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Large Frame Motors – Heavy-duty motors designed for high-power or demanding environments.
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WEG Motors – High-quality, reliable motors from the well-known WEG brand.
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TEC Motors – Cost-effective, versatile motors used in many general-purpose applications.
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ATEX Motors – Specially designed motors for hazardous environments where explosive gases or dust may be present, meeting ATEX safety standards.
Shop our electric motors range online today or get in touch to find out which type suits your need.
If you cannot find the answer to your questions here, don't hesitate to give our team a call and let us help you.